In terms of Section 20 of the Consumer Protection Act, 2008, the goods sold by Comics Explorer are second-hand periodicals and older than 30 days after publication.

The general condition of our back issue stock is described in our Grade of Comic/Magazine section.

Therefore, no refunds are due if you want brand-new comics fresh from the press.
Turnaround times for the processing and delivery of your order is as follows (RSA deliveries only):

Process Nedbank to Nedbank (EFT) (working days) Other Bank to Nedbank (EFT) (working days) Credit Card Clearance (working days) Cheque Payment (working days)
Clearance of funds 1 2 2 7
Picking of order from inventory 1 - 2 1 - 2 1 - 2 1 - 2
Posting of order (Post Office or Courier) 1 1 1 1
Delivery of order 3 - 4 3 - 4 3 - 4 3 - 4
TOTAL 8 9 9 14

Please note that the above turnaround times are based on the normal operation of the banks, Post Office and courier companies. Any labour strikes or technological breakdowns at these organisations will increase the above turnaround times considerably.