In terms of Section 20 of the Consumer Protection Act, 2008, the goods sold by Comics Explorer are second-hand periodicals and older than 30 days after publication.

The general condition of our back issue stock is described in our Grade of Comic/Magazine section.

Therefore, no refunds are due if you want brand-new comics fresh from the press.

Most of the images shown for the comics in our webshop are generic stock images and not necessarily of the actual comic. We stock thousands of comics so to scan each and every one of them is not practical.

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3D SECURE TRANSACTIONS

NOTE: This notice is only applicable to customers that bank with one of the four RSA banks listed below.

Credit Card Payment
We use a payment gateway called Payfast to process credit and debit card transactions - it is 100% secure all your credit card details go through the secure gateway of Payfast. Comics Explorer does not record any credit Card information.

3D Secure
Shopping with Comics Explorer is safe and secure ... it is exactly the same as shopping with your credit card at a store.Comics Explorer makes use of a extra level of security called 3D secure. During the credit card checkout stage, when paying via credit card, This simple service enables buyers to validate transactions made over the Internet by requesting a personal code (usually sent to your cell phone or email address as a one time PIN). It helps protect against fraudulent use by unauthorised individuals. Once you have entered the PIN correctly, your transaction will be processed.

3D Domain Security - is a new method of security mandated by the Payments Association of South Africa to enhance the security of online transactions. Mastercard's product is called "SecureCode" and Visa's product is called "Verified by Visa".

The 3D-Secure refers to three domains involved in the security they are:

  1. The Acquiring or Merchant's bank
  2. The Card Association's financial networks ie Mastercard and Visa
  3. The Issuing or Cardholder's bank.

How does it work
Simply put, the system authenticates the cardholder before the transaction takes place by diverting the browser to the bank that issued the card, who then requests a PIN from their cardholder that will conclusively prove that this actually is the cardholder entitled to use this card.

Once they are satisfied that this is their cardholder they issue an authentication receipt which is then presented to the merchant's bank along with the authorisation request. If the transaction is then approved by the issuing bank they may not charge the transaction back to the merchant because the cardholder disputes the transaction as not being originated by them. 

Will it add extra time on to the customer checkout experience?
The 3D Secure authentication process is smoothly integrated into the payment process and will usually only add a few seconds to the normal transaction time. A small price to pay for increased protection for you as the cardholder.

Please click on the name of your bank for fast, easy 3D secure registration

Capitec Bank
Nedbank
ABSA
FNB
Standard Bank