In terms of Section 20 of the Consumer Protection Act, 2008, the goods sold by Comics Explorer are second-hand periodicals and older than 30 days after publication.

The general condition of our back issue stock is described in our Grade of Comic/Magazine section.

Therefore, no refunds are due if you want brand-new comics fresh from the press.
Here's what some of our customers have said about Comics Explorer (names have been removed to protect their privacy; only locations provided):

"I really appreciate what you are trying to achieve with the site, a single source for all new and old comics.  For now I am very, very satisfied with ComicsXP." - Port Elizabeth

"An excellent job done - all the best with the future of your business. I will be back for more. interested in trade paperbacks (old and new)." -
Garsfontein

"Thanks for great service" -
Johannesburg

"Just a major THANK YOU for providing a service that is really lacking in this Country." -
Port Elizabeth

​"Thanks to comic explorer my comic hunting is much easier ,thanx 4 awsome service and constant feedback ."​ - Cape Town